Frequently Asked Questions

Frequently Asked Questions

  • We are typically open one Saturday a month throughout the school year. Check out our social media or events page for announcements. This summer, June and July of 2026, we will be open to the public every Friday (except July 3rd). 

  • Yes, we still operate in rainy weather, and have plenty of indoor space for you to enjoy during your visit.

  • We are a smoke-free campus. 

  • Yes! The campus is ideal for picnics; we have plenty of seating available on covered porches, although no grills or cooking is allowed. During our public days, we have food trucks available for concession purchases. We do not have vending machines on campus, and there are no restaurants within 5 miles. 

  • During the school year, we serve 56 schools across five counties. An average of 100 students are on campus every day throughout the school year. For the students' safety and to not distract from programming, we are not open to the public and all adults who are present during the students' visit must have a completed background check.

  • For the safety of our animals, only service animals are permitted. 

  • We do not accept or rehabilitate injured animals, as we are not permitted to do so. We received our Ambassador Animals, all non-releasable due to injury or imprint, from certified facilities. If you come across wildlife you think may be injured or orphaned, please record the location and contact a licensed wildlife rehabilitator.

  • No, we are not a zoo. Our Ambassador Animals educate the community about native wildlife and human impact.

  • What makes the Biophilia Center special is our focus on native ecosystems, specifically the long-leaf pine ecosystem, of which less than 3% remains of its historical range. Our Ambassador Animals are only a small part of the diversity residing in this environment, but they offer an opportunity to learn about our wildlife neighbors. The museum and programs offer hands-on connections toward discovering your role in conservation, preservation, and restoration.

  • We are typically open one Saturday a month throughout the school year. Check out our social media or events page for announcements. This summer, June and July of 2026, we will be open to the public every Friday (except July 3rd). 

  • Yes, we still operate in rainy weather, and have plenty of indoor space for you to enjoy during your visit.

  • We are a smoke-free campus. 

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.Yes! The campus is ideal for picnics; we have plenty of seating available on covered porches, although no grills or cooking is allowed. During our public days, we have food trucks available for concession purchases. We do not have vending machines on campus, and there are no restaurants within 5 miles. 

  • During the school year, we serve 56 schools across five counties. An average of 100 students are on campus every day throughout the school year. For the students' safety and to not distract from programming, we are not open to the public and all adults who are present during the students' visit must have a completed background check.

  • For the safety of our animals, only service animals are permitted. 

  • We do not accept or rehabilitate injured animals, as we are not permitted to do so. We received our Ambassador Animals, all non-releasable due to injury or imprint, from certified facilities. If you come across wildlife you think may be injured or orphaned, please record the location and contact a licensed wildlife rehabilitator.

  • No, we are not a zoo. Our Ambassador Animals educate the community about native wildlife and human impact.

  • What makes the Biophilia Center special is our focus on native ecosystems, specifically the long-leaf pine ecosystem, of which less than 3% remains of its historical range. Our Ambassador Animals are only a small part of the diversity residing in this environment, but they offer an opportunity to learn about our wildlife neighbors. The museum and programs offer hands-on connections toward discovering your role in conservation, preservation, and restoration.